Appointment Management Dashboard with Salla Direct Integration
A full-stack internal dashboard that powers a mobile spa business. From booking to payment to worker dispatch.
Overview
Balance Spa is a mobile spa service in Saudi Arabia. Staff needed a single system to manage bookings, assign workers, communicate with customers, process payments, and sync schedules. I built this dashboard from scratch, directly integrated with Salla e-commerce so everything runs automatically with zero manual effort.
The Power Behind the Dashboard
A fully automated appointment management system. Directly linked to Salla with zero manual effort.
Auto-Sync Products & Services
Services, prices, and locations sync bidirectionally between Salla and the dashboard. No duplicate data entry.
Automated Order Processing
Customer service creates an order in the dashboard → order auto-created on Salla → payment link generated → WhatsApp notifications sent → workers assigned — all automatically.
Zero Manual Intervention
From booking to payment to worker dispatch to completion. The entire lifecycle runs on webhooks and cron jobs.
Order Lifecycle
Every order flows through a carefully designed state machine.
Draft
1/7Staff creates a new order and adds services
Cancelled
Can be cancelled from any status with full cleanup
The Dashboard
Here's what it looks like in action.
Homepage
Integrations
Three external systems wired together through webhooks, APIs, and real-time sync.
Salla E-Commerce
Products, services, and locations sync bidirectionally. Orders created in the dashboard are automatically pushed to Salla for payment processing. Webhooks handle payment confirmation and status updates in real-time.
WhatsApp Business
Automated template messages for every step of the order lifecycle. Location requests, payment links, confirmations, reminders, and cancellations. Session tracking for conversation state.
Google Calendar
Each worker has their own calendar. When workers are assigned to an order, events are automatically created, updated, or deleted. The driver gets a daily schedule summary.
Automation
Cron jobs that keep the business running without manual intervention.
Payment Reminders
Sends WhatsApp reminder if payment is not received within the configured window
Auto-Cancel
Automatically cancels orders past the payment deadline
Daily Schedule
Sends the driver a WhatsApp summary of the day's bookings each morning
Auto-Complete
Marks orders as completed when the booking time has passed
Key Features
Order Management
Full CRUD with status transitions, timeline audit log, and per-service worker assignments.
Worker Scheduling
Assign workers to specific services within an order. Calendar auto-syncs. View availability at a glance.
Automated State Management
Track every order's state at a glance. Payment reminders and auto-cancel run automatically — zero customer service involvement.
Direct Salla Integration
Orders created in the dashboard are automatically pushed to Salla. Products, services, and payments stay in sync bidirectionally.
Settings & Admin
App-wide configuration for payment deadlines, driver numbers, calendar templates, notification preferences, and user role management.